Privacy Policy
Last Updated: September 22, 2026
This privacy policy is intended to inform you about how personal information may be collected, used, and protected when you visit this site.
0. Platform and Hosting
This website (https://www.nancymontpas.ca) is powered by the WelcomeSpaces platform, which enables professionals to create and manage their online presence. WelcomeSpaces provides the technical infrastructure, secure hosting, and some integrated communication tools (forms, appointment booking, chatbot, etc.).
To learn more about how WelcomeSpaces collects, uses, and protects personal information as part of its services, please consult their privacy policy: https://www.welcomespaces.io/privacy-policy.
The site owner remains responsible for the content published, any additional tools they may integrate, and complying with applicable personal information protection laws.
1. Personal Information Protection Officer
Name: Nancy Montpas
Email: nancym310175@gmail.com
Phone: (819) 692-7935
Postal Address: 979 avenue de bourgogne,
The owner of this site may also appoint an additional officer depending on the services added or integrated. Please refer to the customized section at the end of this document.
2. Personal Information Collected
By default, this site may collect certain personal information in the following cases:
- Contact form: Information voluntarily submitted (name, email, message, etc.).
- Appointment scheduling: Name, contact details, and relevant information needed to schedule a meeting.
- AI Chatbot: This site uses a virtual assistant powered by artificial intelligence.
➤ The personal information shared via the chatbot is not processed by the AI but is securely transmitted to private servers, where it is encrypted and protected.
➤ This information is only sent to the site owner in order to respond to you or provide follow-up
No automated analysis is performed on this data for advertising or profiling purposes.
3. Cookies
By default, this site only uses strictly necessary cookies for:
- Proper site functionality (e.g., language management – NEXT_LOCALE) \
- Server load balancing (e.g., AWSALB, AWSALBCORS) \
- Storing your consent preferences if a cookie banner is enabled (CookieScriptConsent) \
These cookies do not personally identify visitors.
4. Tools and Scripts Added by the Site Owner
The site owner may choose to add external tools, such as:
- Google Analytics or other tracking services
- Advertising pixels (e.g., Facebook Pixel, Google Ads, LinkedIn Insight)
- External appointment scheduling services (e.g., Calendly)
- Custom plugins or scripts
In such cases, the site owner is solely responsible for:
- Adding a cookie consent banner (CMP) if these tools place non-essential cookies.
- Updating the customized section below to describe the tools used and data collected.
- Complying with applicable personal information protection laws (Law 25, PIPEDA, GDPR if applicable).
5. Data Retention and Hosting
Data is hosted on secure servers located in Canada or in jurisdictions that meet applicable legal requirements. It is retained for as long as necessary to fulfill the purposes for which it was collected.
6. Your Rights
In accordance with Law 25 and PIPEDA, you have the right to:
- Access your personal information
- Correct or request the deletion of this information
- Withdraw your consent
- File a complaint with the Commission d’accès à l’information of Québec
To exercise these rights, please contact the designated officer listed in Section 1.
7. Changes
This policy may be updated at any time to reflect changes in legislation or site practices. The most recent version will always be accessible at this address.
8. Additional Information Provided by the Site Owner
Complaints Handling
This policy aims to frame the complaints handling process in accordance with the provisions of section 103 and following of the Financial Services Distribution Act (RLRQ, c d-9.2).
A complaint may be submitted to address: a reproach toward a brokerage or one of its mortgage brokers; the reporting of a potential or actual harm suffered or likely to be suffered by a consumer; or the disclosure of an attempt at fraud in all its forms. It may be accompanied by a request for a corrective measure.
The complaint may be filed by a client, a lender, or by the AMF’s whistleblowing program – whistleblowers, or by a broker.
Procedure
- Write a text explaining the purpose of the complaint, the mortgage broker(s) and/or lender involved, the reasons for the complaint, as well as the consequences and your contact information.
- Send the complaint by email to sac@multi-prets.ca or by mail to 525, rue Viger Ouest, Suite 502, Montréal, Québec, H2Z 0B2, attention Lyne Deslippe. Multi-Prêts Hypothèques. Telephone: 514 287-8770
- The complainant will be contacted by the Firm within a maximum period of 10 days.
- If the complainant is dissatisfied with the handling of his/her complaint or the outcome of this handling, he/she may request the Firm to have his/her file examined by the Autorité des Marchés Financiers in accordance with section 103.3 of the LDPSF.
- The Authority will be seized of the file and may suggest conciliation or mediation according to the provisions of section 103.4 of the LDPSF.
Contact
979 avenue de bourgogne, bur. 100, Québec, Qc, G1W 2L4
Complaint Handling This policy aims to frame the complaint handling process in accordance with the provisions of Article 103 and following of the Act on the Distribution of Financial Products and Services (RLRQ, c d-9.2). A complaint may be submitted to address a reproach toward a brokerage or one of its mortgage brokers; the report of a potential or real harm suffered or likely to be suffered by a consumer; or the reporting of an attempted fraud in all its forms. It may be accompanied by a request for corrective action. The complaint may be filed by a client, a lender, or by the AMF's whistleblower reporting program, or by a broker. Procedure Draft a text explaining the purpose of the complaint, the mortgage broker(s) and/or lender involved, the reasons for the complaint, as well as the consequences and your contact information. Send the complaint by email to sac@multi-prets.ca or by mail to 525, rue Viger ouest, suite 502, Montréal, Québec, H2Z 0B2, attention Lyne Deslippe. The complainant will be contacted by the Firm within a maximum of 10 days. If the complainant is not satisfied with the handling of the complaint or the outcome of this handling, they may request the Firm to have their file reviewed by the Autorité des marchés financiers in accordance with Article 103.3 of the LDPSF. The Authority will be seized of the file and may suggest a conciliation or mediation according to the provisions of Article 103.4 of the LDPSF.